"Needed help with the repair of Fjord Atlantis Swing Relaxer electric chair that was out of warranty, and I had no dealer close by to where I live. I contacted Mark at Contemporary Galleries, and he jumped right on trying to help me solve my problem. He stayed with finding some solutions, and helped me get the part and also find some local people who could work on the chair. He went the whole mile for me, who isn't even a customer. This is the kind of top-notch customer service that makes you want to do business with them. I am grateful to have found Mark at Contemporary Galleries. A true A+++++ professional."
"I received great service today in the replacement of my seat cushion. The owners acted quickly to get me a replacement and the repairmen were polite and competent; not to mention "masked" when they arrived! Thank you!"
"Good place. Very helpful staff! Wide selection"
"I bought 7 pieces of furniture and absolutely loved them all. The delivery team is exceptional. I think the quality of this store for the money is the best value in Louisville. Very happy with my purchases!!"
"We had a very pleasant experience with the staff, was the third time we purchased furniture and truly love it. From the salesman to the delivery people very friendly and professional"
"Having purchased from Contemporary Galleries in the past, we knew about their exceptional service. We received our bedroom furniture today and couldn’t be happier! Great customer service as always ! The delivery guys were professional and did a wonderful job!! Will definitely keep coming back!"
"This is a locally owned store with the most amazing furniture. We have shopped here for years and always have been delighted with the furniture as well as the service. If you want quality, unique home items, this is the place to go."
"Contemporary Galleries is a wonderland of interesting furniture. There is zero pressure when shopping. Chris made our experience easy and enjoyable and took his time helping us with our custom order. There was a small issue with one of the pieces and Bob telephoned me to work it out and went above and beyond to communicate with me in a transparent and honest manner. Kyle made it very simple to schedule delivery and Justin and Kolton were very professional, respectful and pleasant to talk to each time they delivered to our home. Thank you to the whole team! Truly a pleasure and we will certainly be back."
"Contemporary Galleries is phenomenal-from the sales floor to the delivery! My husband and I purchased a loveseat with Chris and saw a sectional we fell in love with on the way out. Chris, who is awesome, gave us color samples to try out in our home. When we came back to purchase, Kate assisted us and gave us great cleaning information for our new pieces. She was fantastic! She was even able to put both pieces, plus a coffee table we found, on the truck for the same delivery day. When delivery day came, both deliveries had not been put together. Our delivery guys were amazing! They went back and picked up the sectional and coffee table. They were back at our house within 20 minutes. Now that is customer service! What a team! Keep up the great work!"
"We received our new contemporary and stylish desk this morning and could not be more pleased. The two young men placed the desk where I asked them to and cleaned up everything before they left. This is our second purchase from Contemporary Galleries in the last two months. Very very please. Thanks again Contemporary Galleries."
"I usually hate shopping in real life these days and do the majority of my shopping online, however, I am happy I took the time to visit Contemporary Galleries. It's one of a kind for Louisville and supporting a true local business ranks higher over my anxiety being overwhelmed in a large store. On my first visit, Michelle was wonderful and I felt like she had been working there for a long time with her expertise (despite telling me she was the newest employee) A few days later, I went back to pick out several more items and Chris Alexander spent a great deal of time with me crunching numbers and showing me multiple options. The employees at the store are not lazy sitting around like at some furniture stores and there truly is price ranges for everyone here -- despite what you may think at first. Many items at the store you won't even find anywhere.. I did manage to locate my media center online just to compare the price differential... Contemporary Galleries was actually cheaper if you include the online shipping from the other vendors. Everything was delivered within a week after purchasing and I have received several compliments already asking where I purchased my items from. Hope to shop there again in the future :)"
"Just had a table delivered. Looks great and delivery guys did a great job."
"I purchased a clock sight unseen from Contemporary Galleries and had it shipped to Ca. Kate was amazing and assured me the condition was excellent and the shipping would be handled professionally. It was...Love my new clock!"
"Love this store so many exclusive items."
"Awesome contemporary furnishings and decor selections, Great staff."
"Purchased living room furniture, office furniture and some bar stools. Salesperson, Mark was very helpful and even stayed late helping get everything ordered. Delivery went great, on time and excellent customer service and very friendly. Highly recommend and will buy from them again."
"Just got the furniture delivered, from beginning to end is all done professionally. Kate and I can pick out and get it done. I always have a positive out come with Contemporary Galleries."
"I found exactly the sofa I was looking for, and it was delivered and set up quickly."
"This is my favorite store! Thank goodness for a real contemporary furniture store which is so rare in Louisville.The best selection at all price points.Nice staff and very courteous delivery guys."
"Shopping at contemporary Galleries was a different experience. We would call it stress free as their rep (Kate) took care of us and helped with design, layout, colors and accessories. Because of a fire in our previous home we needed everything. Kate visited the new home that was still empty, but had been painted, and walked us through our basic floor plan and color choices. From there we met her at the store a few days later and she was ready with plenty of suggestions and samples for material. She almost insisted we try out all of the seating and bed options to make sure it fit us personally. She even laid out the floor plan with the furniture we picked out to make sure it all fit. They are delivering everything that was not special order within a week! We look forward to visiting Contemporary Galleries in the future for those often neglected accessories or lighting."
"My husband and I recently relocated to Louisville. We wandered into Contemporary Galleries one day as it was near our hotel. LOVED their furniture selection. We have ordered numerous items (sofa, bar stools, chairs, credenza, TV credenza). Bob, the owner has been so helpful. I like that most of the furniture comes with selections of fabrics, metals etc. Justin and Kolton delivered our TV credenza this morning. They were right on time and also helped move it into place and put our 75 inch TV on it. They had to come in through the back and it was muddy but they were so careful with booties and not getting any dirt on our floor. This is our third delivery. All were very professional.
Definitely this is my go to furniture place. Glad you are here!"
"I had good experience with Contemporary Gallery Furniture. Todd and Bob, the store owners, went out of their way to replace a table top that was damage and out of warranty. I thought it was very nice for them do that. The two delivery persons that came to replace the table top were nice and very professional. Thanks will buy again."
"Great experience from Chris helping me on the floor to Justin and Kolton delivering and setting up my new furniture. Professional, thorough."
"People say service is a dying art. And most of the time that is an accurate statement. Welcome to a different world here ! My pieces were delivered not just on time, but early. Justin and Colton are awesome, as is Kyle for getting me scheduled for a quick delivery. In a world of chain stores with people who are only employed there to get a check, Contemporary Galleries is the epitome of why "BUY LOCAL" !"
4 days ago
The Contemporary Galleries team is incredible. From the help Chris provided in picking out pieces for our office, to making sure we had everything we needed for our very important meeting to the amazing delivery guys that put everything together with a smile. This team truly cares about their customers and it shows. We will be returning soon to purchase more items to take our office to the next level. Thanks again!"
"Amazing staff and inventory!"
"Our overall experience with Contemporary Galleries has been excellent! We enjoyed working with Chris in the store - he’s very professional and knowledgeable!
We just received our furniture order which was delivered by Justin and Colton. They were very careful, professional and above all very courteous!
We highly recommend Contemporary Galleries for their outstanding service and quality. Also, it’s a great experience to just explore the store!"
"I just bought new bedroom furniture and everything from the purchase to the delivery was awesome!! The furniture is very well built not to mention beautiful!! The last bedroom furniture I purchased lasted for over 15 years!! Their furniture is well worth the money. The young men, Justin and Colton, that delivered everything made sure everything was where I wanted it and even removed a piece of furniture for me. Very nice and helpful."
"If you like modern or Mid Century Modern furniture this is a great place. Staff is extremely helpful without being pushy. Will definitely be buying from this shop!"
"Purchased furniture for the first time from them. Staff was friendly and very helpful. Delivered by John and Justin who took great care bringing it in. Shopping at this store was overall a very good experience!"
"I had another excellent experience at Contemporary Galleries recently. My thanks go out to Kyle, Johnathan, Justin, Bob, and Kate. The CG team is fantastic, very easy to work with, and incredibly loyal to their customers. Kate helped me design my home office. It is perfect. Bob spent a long time working with me and a designer for a contemporary sofa."
"I special ordered several pieces and everything was perfect! John, Justin & Kyle did an outstanding job of assembly, delivery and set-up. Others helped with the ordering. I highly recommend this store,."
"Great experience. Ordered two credenzas to be delivered. Arrived on time. John and Justin did a professional job getting them in the elevator and getting them set up. Two super nice guys and very professional.
BTW - the credenzas look awesome in their new space."
"Our Stressless reclining chair and loveseat were delivered yesterday by Jonathan and Justin. They did an excellent job!! I know getting in around those corners wasn't easy and we appreciated them showing us the adjustments etc on the furniture. It is pricey because the quality and comfort of the furniture is high. However, getting the technique of pulling on the head rest to get the chairs to fully recline took practice."
"I’ve bought a couple of pieces of furniture here - my experience with sales, selection and delivery was so good the first time, this was the first place I went when I needed a new sofa. I found just the piece I wanted, and John and Justin did an awesome job getting it in my living room without a single hassle."
"We normally don't do reviews for business that just meet standards. But certainly this is not the case at Contemporary Galleries. Everyone at this place takes ownership of the business and perform beyond expectations to make sure you have a great experience. Their products have outstanding quality and look (hard to find in Louisville market!). We had the pleasure to deal with Kate and Beth in the store who actually did an amazing job helping us to pick up our pieces. We ended up ordering some stuff from the catalog, and upon delivery everything looked spectacular!!. Big shutout for the delivery crew (Kyle, Justin, John) who were very professional, helpful, and careful with the installation and placement. We also had the pleasure to meet one of the owners "Bob" who was 100% on top of everything at all time. I can't tell enough about this business and their team. Thank you ALL for the great experience, we'll be back for more soon!!"
"Johnathan & Justin delivered our new Ekorne sofa - quick, on time, courteous. Just as wonderful as the new sofa!"
"A great experience throughout the process:
--pleasant, informative shopping experience with no pressure
--quick and efficient purchasing process
--punctual, courteous, and pleasant delivery service
We highly recommend Contemporary Galleries to others!"
"I can always find what I'm looking for."
"All the staff are wonderful, delivery was outstanding"
"Awesome work by Jehnathan and Justin
"Kate was marvelous in helping me with my furniture purchase. Love the modern design. The young men that delivered the furniture were very professional, helpful, and careful with the installation and placement."
"Amazing selection of modern design furniture and excellent delivery and customer service! "
"I would highly recommend them. Very easy to work with in the store and delivery. If any problems arise they take care of the problem. We ordered a leather sectional and it was delivered around the time expected. Jonathan and Justin in a professional manner put blankets on the wood floor and cover guard on the door trim so nothing would be scratched."
"Had a delivery yesterday with Jonathan, Kyle and Justin and can't thank you and them enough for such a great experience. They were all three kind and helpful and efficient. Couldn't ask for more! Thank you. "
"Besides having the best furniture in town the service and delivery people (Kyle Jonathan and Justin) are pros who deliver and install what needs to be installed in a courteous and professional manner. Service is as important to us as product and these guys at CG are the best."
"I have window shopped at this store for a while. Recently, I made my first purchase. I was pleasantly surprised to find the item that I purchased was in stock. The salesperson said they could deliver the following week. My desk was delivered today. Justin, Johnathan, and Kyle (the delivery crew) could not have been more polite and courteous while they were in my home. They delivered the product promptly and efficiently and even called ahead as I had requested! It was such a nice pleasant surprise when I found them cleaning my desk before they left. I feel the service I received was above and beyond, and I highly recommend! "
"Kyle and his other crew member delivered Furniture to our house today. Great team, very professional, and careful with moving furniture around. Thank you for all your help and professionalism. Inna"
"We had not bought from them in many years because we had moved to Indiana, but that has changed with this experience. The customer service was phenomenal from the beginning all of the way to the delivery! The salesperson was very personable and was not pushy at all. He was happy to wait until we made the decision to purchase and did not make us feel like we had to hurry.
I live in Jeffersonville, IN and it is well worth to have your items delivered. I have never experienced the level of customer care that the delivery men gave me today. They were so thoughtful and offered to put my couch that I purchased where ever I needed and they kept asking if we needed to move it or if we needed felt pads put on. Their care in preparing for delivery was outstanding! Will definitely purchase from them again."
"I love Contemporary Galleries and always consider them when I’m looking for a piece. The service is always first class and the delivery today was no exception. Outstanding!"
"The NAOS Quasar dining table was delivered today. I am very happy with the table and glad I chose the clear glass option with motor. The installers, Kyle, John, and Justin were terrific. The three were incredibly courteous and they knew what they were doing. The table is meticulously calibrated. In addition to the table, they delivered and assembled a sectional sofa. Also, I have to thank Kate, interior designer at CG. Kate oversaw the placement of the table and a seven seat sectional sofa. Everything is perfect. Thanks again to Kyle, John, Justin, and Kate."
"Great experience all around. When an item was back ordered they called and let us know right away. I felt as though we were always updated on the status of our order too. When they delivered our desks, they put them together for us and even gave us the time of day to help with other desks. I am leaving this review because I was informed that management is awesome and I can get on board with that. 5 Stars!"
"Best place to buy contemporary and affordable furniture and decor"
"I wanted to let you and Bob know that everything looks fantastic – including both bookshelves. Thank you both very much for your help with our office furniture. I’m so glad we came to your store.
Review done by email."
"We just had our sofa delivered by 2 of your staff (Joshua and Jack). Their performance was excellent. They worked efficiently and maintained a friendly and helpful approach during the process. Thank You for providing such an effective service.
Review provided by email."
"Thank you for these directions. You all have bben so helpful to me. You don't see your type of good service very often today. Keep up the good work.
Review done by email."
"Lots of cool modern furnishings that you can't find at your average store. Their staff isn't paid on commission so relax and explore what they have to offer."
"Great selection of contemporary styles. Clean. Large selection."
"Just wanted to thank you for an outstanding job on the sofa and loveseat! They look great!
In a day where customer service is a dying thing, we commend you for yours! Our salesperson, Chris, told us that your store had wonderful customer service, but I have to say that I didn't really believe that until now. You and your store stand out as an example of what should be, but never is in today's world. We have already referred one neighbor to you and will continue to do so every chance we get!
Again, many thanks!
"The delivery people of Contemporary Galleries are great. Knowledgeable, helpful & polite. The two young men who delivered the couch today were terrific."
"After 4 days of visiting the same furniture store, sitting on the same sectional, laying on the sectional, kicking my feet up on the sectional, asking others to sit with me on the sectional and nudging for just a little bit better of a deal........
I’ve purchased the perfect sectional for the perfect price!
Thanks for dealing with my craziness, Beth. I appreciate you!"
"Beautiful furnishings reasonable prices friendly staff..... worth checking out! "
"Kyle and his delivery crew delivered a bedroom set to our house today. We have new floors, steps, rails and paint. They were very careful and did not leave a mark on anything. The furniture required fairly elaborate set up and they did a great job. They were friendly and courteous. They used felt pads on the bottom of everything. By far the best delivery service we have ever experienced. Night and day better than what we got from one of their competitors a couple of years ago."
"I just had my furniture delivered by Kyle, Joshua,and Zach. They offered an exemplary service as well as attitudes. I would absolutely go back to the store again for an overall great experience. Thank you!"
"From the sales associate to the 3 delivery guys we have had a 5 star experience. We purchased bedroom and dining room furniture there 20 years ago it’s still awesome! We recently purchased a sectional, zero gravity chair and a second couch for another room. I’ll never buy furniture anywhere else!"
"Kate helped me furnish my husband's office. I had no idea what to buy and she prepared a 3D layout for me exactly to scale. She was respectful of my budget and got me within dollars of the amount I wanted to spend. I just love shopping there. Most of my house is filled with their furniture so I knew where to go for office furniture. Would not shop anywhere else. Great experience and a joy to shop there. No pressurized sales people - just very knowledgeable, helpful staff. Delivery guys are so professional and careful too."
"A litle bit pricey but worth every penny !!!"
"Exceptional products, very good customer service."
"I was given a good price and received the furniture quickly. The delivery guys were especially efficient and pleasant."
"Wow! Wow! And more Wow! Amazing service is what keeps me coming back. Don't ever dicker around about paying a $99 delivery fee. It is totally worth it. Kyle and Christian took down my old bed very quickly and carefully installed my new bed and dresser and took back a lamp to the store for service. In less than a week I had my lamp returned to my house working like new. Thanks to the whole Contemporary Galleries crew for making it such a positive experience each time I shop with you. I look forward to returning soon."
"Love my new chairs, chaise and table from Contemporary Galleries! Kate, and all of the staff were so helpful and friendly and allowed me to take my time making decisions. And, I loved seeing furniture that comes in other colors besides grey, black or brown! Love the store and know I will be a return customer. Thank you for taking such good care of me!"
"Got a beautiful sleeper couch on sale. Excellent customer service and the delivery guys were punctual and professional. Great business!"
"Chis Alexander was very helpful, while also giving me space. He provided additional information about a recliner I was considering, why it was on sale, an additional discount that weekend, answered all my questions and added things I did't think to ask about. Delivery was on-time and done professionally and courteously. Excellent experience!"
"Purchased an area rug. Everyone that I worked with on this was great. Had rug delivered and the two guys were great with laying it out in living room. Wouldn't get this kind of service with a rug dropped shipped! Have lots of furniture and accessories from previous purchases from Contemporary Galleries and still love them all after many years."
"Amazing selection with professional and helpful staff. Really great shopping experience. Delivery and setup was affordable and worth every penny. The delivery and assembly team was professional, clean, and they did an outstanding job. Had to haul a dresser up 3 flights of narrow stairs. I will definitely be back!"
"Love this place, where I've bought most of my furniture through the years. And they pay attention. There was a recall and necessary repairs on a chair I bought there several years back. Who knew such things existed? Their guys came out to fix it, were on time, were nice and friendly and remedied the issue with dispatch. "
"I was just delivered my new Stressless chair. I couldn't be happier.
Most comfortable piece of furniture I have ever owned. Also the delivery people called ahead, showed up when they said they would and were courteous and professional. "
"Got a new table that is great. Kyle and Brian the delivery guys went above an beyond. They were very courteous and polite"
"Great people, great furniture, great service! It doesn’t get better than that!!"
"Great, quality furniture. Nice selection and wonderful sales. If they don't have what you need they will work with you to get it."
"First of all we have furnished over half our condo with purchases from Todd and Bob. Every piece is special, from sofas to chairs to lamps. We love them all. Contemporary Galleries is a great place to buy things that you would not find in furniture stores in Louisville. Especially modern and contemporary decor. Thank you To Kate for her patience with us deciding on which Stressless chair was the right one for me! We will be back!!"
"Bob, thank you for your extremely swift response. My wife and I were impressed from the first by Contemporary Galleries and its staff; we’ve enjoyed all of our interactions with Chris and the rest of the team. That you contacted me with such speed with a resolution to our issue makes it very clear that we made the right decision when we came to your store.
"Co-Owner Bob provided great service and was very knowledgeable. Family owned and thats a plus. So much to choose from for almost any budget."
"My experience was one of the best. My salesperson, Chris was very helpful and knowledgeable. We bought a desk on a Tuesday and it was delivered on Friday. Brian and Kyle made the delivery , put it together and even moved it a couple of times so we got it positioned just right. I was hesitant to shop there for office furniture. Didn't think they would have much of a selection but was I pleasantly surprised. Everything was perfect. I will recommend to all my friends. Thanks so much."
"I purchased a platform bed from Contemporary Galleries. They have beautiful furniture at reasonable prices. My salesman, Chris, was extremely helpful and very pleasant to work with. He quickly answered an email requesting further information. The delivery was just as other reviews stated. Kyle and Brian were quick and efficient and professional. They called to see if it was okay to come a little later, but made it clear that if I needed them to be there at the stated time, they would be there. Very pleased with the whole experience at Contemporary Galleries. They have beautiful contemporary merchandise, which is not that easy to find!"
"I highly recommend Contemporary Galleries to anyone looking for unique, contemporary furnishings for their home or office. It offers a vast selection of beautiful pieces, and provides top-notch customer service. The team is always ready to assist in any way they can, from helping you pick the right piece for your space to delivering furniture to your home or office and ensuring it arrives there safely. You'll feel right at home when you visit Contemporary Galleries!"
"Dealing with CG has been a PLEASURE! We've bought a total of (4) couches from them. Chris in sales was perfect as were Kyle & Bryan in delivery. Everyone explained all aspects of our purchase. Set up was perfect, also. We'll be back!"
"How about this for after sales service. The manager discovered several weeks after we bought a table and 8 chairs that the two end (carver) chairs that we bought had actually been invoiced to him as a pair and we had been charged individually. He (Bob) kindly phoned to explain the mistake and refunded the cost of one of the chairs. Honesty and professionalism! This will be my first port of call whenever I look for new furniture, pictures and modern accessories. I cannot recommend them highly enough!"
"I love this store. Fantastic range of contemporary furniture, art and accessories. The floor staff are so friendly but not pushy allowing you plenty of space and time to browse but offering great advice and attention when needed. Kyle and Brian who delivered the furniture are polite, courteous, friendly and careful. The whole team are a pleasure to deal with. The management must be praised to have such genuine happy and helpful staff."
"Our beautiful new sectional arrived 3 weeks early. Kate was our sales person and she is WONDERFUL! She helped us arrange the room, bookshelves and all. Our family room is BEAUTIFUL!
We have bought furniture, artwork, and accessories from Contemporary Gallery. These folks stand behind their product 100%, Service is excellent! If I could give 10 stars i would."
"Believe it or not, I have 12 pieces of furniture from Contemporary Galleries. All are of high quality and completely unique. One simply cannot find these items in traditional furniture stores in the Louisville market. My newest purchase is a Palliser recliner that brings my legs well above my heart for better circulation. (Had to buy my wife one of her own)! Everyone who enters our patio home comments positively about our contemporary decor. Beth, Kate and Chris are attentive, but not pushy. Ya gotta love a family-owned business that's been successful for 45 years!!!"
"Great delivery, Great service! I am very happy with my purchase and couldn't have asked for better delivery men who took great care in getting my couch in without a single problem. Thank you!"
"Great couch and great delivery and moving service. Kyle and Sham rock!"
"These folks are great - from the showroom to the warehouse to the delivery team. everyone was pleasant, polite, knowledgeable and helpful. will definitely look here first in future. they had just what I was looking for, the prices were great and the service was fantastic all along the line. plus, I'm delighted to shop local!"
"I have been buying furniture from them since 1973 when they opened. I don't get my furniture anywhere else. Wonderful people who will go out of their way to make customers happy. A+."
"I have purchased 3 pieces of furniture from Beth at Contemporary Galleries and couldn't be more happy with the customer service I received from her. I highly recommend shopping at Contemporary Galleries. It's locally owned and has great prices. Every purchase I've made was a better price than what I found online for the same exact pieces of furniture. Support local and ask for Beth! She will go above and beyond your expectations!"
"Very helpful and fair prices."
"GREAT Service. Have bought a couch and chair here over the past year. Delivery prompt and very thoughtful. The guys protected my floors and walls carrying a very heavy sofa. Sales staff is outstanding and service after the sale is unmatched! Will definitely purchase from here again."
"Love this store -- if you want the best and a fair deal and appreciation, go here. I've purchased 2 Stressless recliners today and will go back for an American Leather Sofa-sleeper in January when our cabin under construction can take furniture. Thanks Chris!"
"Every last member of the staff, owners included, have been extraordinarily accommodating. A nice range of prices. Very glad we chose to go with modern furniture for our house - purchased 7 pieces from cg and love them."
"This place is simply amazing! Beth has been our angel while shopping for our new home! Keep it local and make the right choice and shop here!"
"This is the greatest place to buy contemporary furniture. So far we have furnished 2 different houses with them and couldn't be more pleased. Bob, Chris, Kate and all the staff are the best."
"Another easy furniture search, purchase and delivery from Contemporary Galleries! My thanks to Bob, Todd and Beth--and the polite delivery crew--for making it a breeze."
"We always enjoy shopping at Contemporary Galleries. We have worked with Kate for the past year. She is an absolute joy and has been incredibly helpful. We recently purchased a recliner and are waiting for delivery. Todd was also very helpful when Kate was not at the store."
"I love CG. Been buying furniture a accessories there for 25 years and I've never been disappointed. Quality furniture at reasonable prices and an accommodating and helpful staff. "
"I can't say enough good things about contemporary galleries. Your communication, professionalism, and customer service are superior to numerous other companies we have worked with. My wife and I have been extremely pleased with all aspects of your business and will always be a customer. When we first moved into our house the huge delivery was flawless and the delivery staff took the time to do it right and not cause any damage to the furniture or our house. When the glass console table was delayed the communication was great and we appreciated the expedited delivery when it came in. Finally the quick repair of our coffee table 1 year later we are extremely impressed with. "
"Totally thrilled with everything from the salesperson Chris and the two delivery guys. Not to mention how much I love the quality of my new butter yellow leather sofa.
The delivery guys were very professional and careful. My husband was thrilled when they put the felt pads under the feet. Chris made sure we understood everything about the product, purchase and delivery. He is very knowledgeable about the products. Can't wait for my Ekornes chair to come in a few weeks. Couldn't be happier with my purchases and service. Class act all the way.
"Our experience was wonderful!! Chris was very helpful in getting the bed that we wanted and was very patient and kind. Our delivery guys, Kyle & Sham, were professional, helpful and very sweet to my two overly excited children! The process was so easy and smooth, we will definitely be purchasing from here again! THANK YOU!"
"I am a repeat customer with Contemporary Galleries and have had such good experience buying from these fine folks that I will continue to shop with them for my other furniture needs even though I reside in another State."
"My recent purchase was a first rate experience as have all of my others.Kate Hall helped us find just the right recliners. She is helpful and gives you the time and space to make your derision.
The two delivery men were courteous and efficient.They are good ambassadors for the store..
Contemporary Galleries is the first place we shop, and usually the last."
"Thanks so much for your follow through. You all have been great through all this and is the reason that we make Contemporary Galleries our place to shop.
"This store is amazing. Fantastic, personal service at all levels. Chris does not rush you into a decision, he is extremely helpful and lets you browse without pressure (something other furniture stores could learn from but then this store is not like other furniture stores in any way). They have beautiful, well built affordable pieces and I was so happy to find them when I moved into a contemporary home here in Louisville. Kyle and Shampayle deliver the furniture with the utmost care and attention and go above and beyond to take care of anything you need. They are a credit to the store and I wish there were more young men like them in the delivery business. I really can't thank them enough for the work they do - they are truly ambassadors for the store. Love, love, love dealing with Contemporary Galleries."
"I have been a customer since the store opened and have purchased everything from a bedroom set to a floor rug to a framed picture. I have been thrilled with every item. Most recently, I contacted the store as I needed some repairs done to a few of my 10 plus year old furniture items. My tall bureau had become shaky, my 6 drawer clothes bureau had 3 drawers that needed new rollers and my other clothes bureau had a broken drawer ( my fault due to far too many jeans and a cat in one drawer). The furniture still looked new so I did not want to replace it. I spoke with Bob, the manager, to advise of above mentioned issues. He was very friendly, immediately worked/coordinated a plan with warehouse mgr Steve to have his team come to my home to make the repairs. The terms of the service cost were openly disclosed to me. Bob was clear that his most important factor was my 100% satisfaction with the end result of the service I received and the quality of the repairs done. I was told within the hour of the time the team would arrive at my home to make the repairs. I received a call exactly at the earliest part of that time frame from the team to advise me they were on their way. A few minutes later they arrived, Kyle and Sham. They were very professional, courteous young men who reviewed their work sheet with me to ensure all repairs were captured ( which they were). They immediately went to work. They worked as a team, they explained what they were doing as they made the repairs. They worked quickly but thoroughly. They made sure I was pleased with each repair before they moved on to the next item. They fixed everything within an hour except for one broken drawer as it had to go to the warehouse for a new piece(as mentioned above, my fault for overloading it). The other drawer that could not be totally repaired as it was missing a screw. Upon arranging another date with Steve (the excellent warehouse mgr), Kyle and Sham returned with my now repaired drawer as well as the missing screw for my other clothes drawer. Once again, they showed up as scheduled, were polite and quick. There was no charge for this follow up visit. I normally don't write reviews. However, I was so overwhelmed with the 5 star service from this company, from the manager to the team that fixed the furniture, it is a pleasure to share my experience. I will continue to be loyal to CG. It will soon be time for a new couch. I don't shop around. I know where to go. 20 plus years of 100% satisfaction with a company is rare. I am grateful that Louisville has Contemporary Galleries. A very ethical company who truly puts the customer first. Thanks to all of you! Amy Durham."
"I just wanted to write and let you know what wonderful service I received from Todd Mason.
I ordered a wall clock to be delivered to a hotel in Tucson. Nothing was too much trouble for Todd and he had all the answers to my questions.
In fact he decided to change the type of delivery service to ensure my parcel will arrive in time for my colleague to collect it between 16-18th August.
Can you be sure to pass on my sincere thanks to Todd and I will be only too happy to spread the news on how great Todd and Contemporary Galleries are and how it will be my preferred online shop
"Excellent customer service from conception to delivery. Design help, samples, even help with placement inside my home. And a follow-up call the next week. I will purchase from this store again. Thank you, Nadia, et al."
"A great place to shop for furniture. The staff is friendly and well informed. The customer service is outstanding!!! They truly try to take care of any problems that you have with a purchase. I would highly recommend shopping here."
"Great first experience, we special ordered a bar table and chairs with no issues. The staff allowed us to take home samples of glass tops to compare in our home. They were easy to deal with and I was really impressed with the delivery team.
All too often customer service is a lost art but not here. The gentleman delivered on time, called in advance with an update. They parked on the street and not in my yard and took great care not to damage the items being delivered.
For me little things like this go a long way."
"The service and quality of merchandise are superb. They carry interesting and tasteful contemporary furniture at several price points, so can be very budget friendly. If they don't have the specific item or color you need, they go to great lengths to find it for you. I've been a customer for 30+ years and still use tables and chairs bought from them that long ago."